Filter
Top Products
Chapter 1.
1
Getting More Information and Help
1.1. Additional Documentation Available
The following guides are available:
• Installation Guide — Covers initial installation of CloudPlatform. It aims to cover in full detail all the
steps and requirements to obtain a functioning cloud deployment.
At times, this guide mentions additional topics in the context of installation tasks, but does not
give full details on every topic. Additional details on many of these topics can be found in the
CloudPlatform Administration Guide. For example, security groups, firewall and load balancing
rules, IP address allocation, and virtual routers are covered in more detail in the Administration
Guide.
• Administration Guide — Discusses how to set up services for the end users of your cloud. Also
covers ongoing runtime management and maintenance. This guide discusses topics like domains,
accounts, service offerings, projects, guest networks, administrator alerts, virtual machines, storage,
and measuring resource usage.
• Developer's Guide — How to use the API to interact with CloudPlatform programmatically.
1.2. Citrix Knowledge Center
Troubleshooting articles by the Citrix support team are available in the Citrix Knowledge Center, at
support.citrix.com/product/cs/
1
.
1.3. Contacting Support
The support team is available to help customers plan and execute their installations. To contact the
support team, log in to the support portal at support.citrix.com/cloudsupport
2
by using the account
credentials you received when you purchased your support contract.
1
http://support.citrix.com/product/cs/
2
http://support.citrix.com/cloudsupport