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Getting Service and Support
Citrix
®
offers a variety of resources for support with your Citrix environment, including
the following:
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The Knowledge Center is a self-service, Web-based technical support database that
contains thousands of technical solutions, including access to the latest hotfixes,
service packs, and security bulletins.
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Technical Support Programs for both software support and appliance maintenance
are available at a variety of support levels.
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The Subscription Advantage program is a one-year membership that gives you an
easy way to stay current with the latest product version upgrades and
enhancements.
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Citrix Education provides official training and certification programs on virtually all
Citrix products and technologies.
For more information about Citrix services and support, see the Citrix Systems Support
Web site at http://www.citrix.com/lang/English/support.asp.
You can also participate in and follow technical discussions offered by the experts on
various Citrix products at the following sites:
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http://community.citrix.com
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http://twitter.com/citrixsupport
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http://forums.citrix.com/support
NetScaler Documentation Feedback
You are encouraged to provide feedback and suggestions so that we can enhance the
documentation. You can send an email to nsdocs_feedback@citrix.com. In the subject
line, specify "Documentation Feedback." Please include the title of the guide and the
page number in the email message.
You can also provide feedback through the Knowledge Center at http://
support.citrix.com/.
To provide feedback at the Knowledge Center home page
1. Go to the Knowledge Center home page at http://support.citrix.com/.
2. On the Knowledge Center home page, under Products, expand NetScaler, and then
click the NetScaler release for which you want to provide feedback.
3. On the Documentation tab, click the guide name, and then click Article
Feedback.
Citrix NetScaler Hardware Installation and Setup Guide
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