Filter
Top Products
C-3
Compaq Integrated Remote Console User Guide
Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002
File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Connection Problems
Due to the complexity and diversity of communications hardware, you may
experience problems reliably connecting to IRC. A majority of these problems
are due to improper configuration settings and can usually be remedied quickly
by correcting the configuration error. The following section guides you through
some possible configuration errors and their remedies.
This section is divided into three categories:
■ Connection problems using a modem in dedicated mode
■ Connection problems using a modem in shared mode
■ Connection problems using a direct-connection
Refer to the appropriate section depending upon your hardware configuration.
Connection problems using a modem in
dedicated mode
Integrated Remote Console does not
answer the phone in dedicated mode
The management console attempts to establish a connection with the managed
server, but the phone is never answered.
Explanation: IRC cannot correctly place the modem in auto-answer mode.
Solution: This is most likely the result of a configuration or cabling error.
Review the configuration, specifically:
■ If you are using an external modem, make sure that the modem is
powered on and connected properly with the correct cable. The cable
must be a straight-through cable with full modem control signal support.
If the modem has configuration switches, make sure they are set to
factory defaults.
■ Make sure IRC is enabled and at least one user is defined in the user
database