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Compaq Integrated Remote Console User Guide
Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002
File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Cannot dial into operating system-based
management in shared mode
You can connect to IRC, but attempts to dial into the server’s operating system
fail.
Explanation: If an incoming call is not positively identified as destined for
Integrated Remote Console, the call is forwarded to the operating system.
Integrated Remote Console uses its configured initialization strings to reset the
modem after it regains ownership. If these initialization strings are not
compatible with the initialization strings used by the operating system, the
modem may not return data in the format which the operating system expects.
This is typically a problem with the response code format. Windows NT, for
example, configures many modems (but not all) for numeric response codes.
(V0). If the configured initialization string in IRC does not specifically contain
the command to configure the modem for numeric responses, the modem
returns to its default state which is usually verbose responses. As a result, the
operating system may be returned a verbose connect string like:
“CONNECT 38400/V34/LAPM/V42BIS/33600:TX/33600:RX”
when it is expecting a numeric code like “17.” For incoming calls to be
processed correctly, the modem must be configured identically by both the
operating system and IRC.
Solution: Reconfigure IRC’s communication settings to more accurately match
those of the operating system.
■ Make sure that IRC’s primary and secondary initialization strings are
compatible with how the modem is used by the operating system. See
Chapter 6 for more information on modems and Appendix A for
suggested initialization strings.