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Compaq Integrated Remote Console User Guide
Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002
File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
■ Try the connection again following a cold power-cycle of the managed
server. If the problem only occurs after the server is warm-booted,
obtain the latest system ROM upgrade for your server. Integrated
Remote Console firmware versions 1.51 and greater fix a problem where
IRC is unavailable following a warm boot.
Problems while using IRC
Screen temporarily pauses during menus or
remote console text
Screen inexplicably pauses for several seconds while menus or remote console
text is being drawn.
Explanation: Certain U.S. Robotics 28.8 or 33.6 modems contain a firmware
bug that results in this condition during ANSI text connections.
Solution: Obtain a firmware upgrade from modem manufacturer.
■ If you are using either a Compaq SpeedPaq 33.6 or U.S. Robotics 28.8
or 33.6 modem in either the managed server or management console and
see this behavior, contact U.S. Robotics for a firmware update.
Terminal doesn’t scroll correctly in Remote
Console Mode
When entering remote console mode, screen is painted and is immediately
scrolled. Actions that cause the screen on the managed server to scroll are not
be properly echoed on the management console.
Explanation: To scroll correctly, IRC needs to know the size of the terminal
window on the management console.
Solution: Check the following:
■ Adjust the terminal size setting by returning to the IRC Main menu and
selecting the “Remote Console…” submenu. For most ANSI terminal
emulators and TELNET clients, the default terminal size is 24 rows.