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Troubleshooting
Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003
File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Network Problems
Continued
Problem Cause Solution
Diagnostics passes, but
the workstation does
not communicate with
the network.
(
Continued
).
Network driver is not
loaded, or driver
parameters do not
match current
configuration.
Make sure the network driver is
loaded and that the driver
parameters match the
configuration of the network
controller.
The network controller
is not configured for
this workstation.
Select the Network icon at the
Control Panel.
Network controller
stopped working when
an expansion board
was added to the
workstation.
Network controller
interrupt with an
expansion board
Under the Computer Setup
Advanced menu, change the
resource settings for the board.
The network controller
requires a driver.
Verify that the driver was not
accidentally deleted when the
drivers for a new expansion board
were installed.
The files containing the
network driver are
corrupted.
Reinstall the network driver using
the Compaq SmartStart for
Workstations CD.
Network controller
stopped working
without apparent
cause.
The files containing the
network driver are
corrupted.
Reinstall the network driver using
the Compaq SmartStart for
Workstations CD.
The cable is not
securely connected.
Verify that the cable is securely
attached to the network connector
and that the other end of the cable
is securely attached to the correct
device.
Continued