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Apr 02
7-18 Compuprint PageMaster 402N User Guide
Solving 500 Sheet Feeder Problems
2. Make sure that the feeder interface cables are firmly connected to the printer jacks.
If the cables are firmly connected to the printer but the paper feeder is still inoperative, return
to the installation procedure and carefully repeat all of the installation steps.
3. If the feeder is still inoperative after reinstallation, remove it from the printer so you can run
tests on the printer alone.
4. Print a few sheets of paper through the main paper tray or the front tray to make sure the
printer is still operational.
• If the printer is operational when the feeder is not attached, contact either your sales rep-
resentative or a service technician and report your problem.
• If the printer is not operational when the feeder is not attached, refer to Chapter 5: Trou-
bleshooting. After correcting the printer problem, return to Chapter 7: Using the 500
Sheet Feeder to reinstall the feeder.
Clearing an E1, E2-1 or E2-2 Paper Jam
If an E1, E2-1 or E2-2 error code precedes the error message on the first line of the control panel
display, paper has jammed somewhere between the feed area and the registration sensor. Use the fol-
lowing procedure to clear a paper jam in this location:
1. Remove any printed pages from the output tray.
2. Open the top cover and the front tray cover.