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Apr 02
8-14 Compuprint PageMaster 402N User Guide
Solving High Capacity Feeder Problems
Interpreting High Capacity Feeder Error Messages
The printer control panel displays error messages when there is a problem with the printer or any of
the optional paper-handling components. The following table lists all of the error messages associ-
ated with the high capacity feeder, the possible cause of the error, and the action to take to correct
the problem. If the control panel shows an error message that concerns another part of the printer,
refer to Chapter 5: Troubleshooting for a complete list of all warning and error messages.
Error or Warning Message
Line 1
Error or Warning
Message Line 2
Possible Cause Action
(Warning message, printer
continues operating and line
1 shows printer status.)
Tray 2 Missing
(applies to HCF if no
500 sheet feeder is
installed)
Tray 2 is not installed. Install the tray.
Tray 3 Missing
(applies to HCF if one
500 sheet paper feeder
is installed)
Tray 3 is not installed. Install the tray.
Paper Low Tray 2
(applies to HCF if no
500 sheet feeder is
installed)
Paper supply in tray 2 is
low.
Add paper to the tray.
Paper Low Tray 3
(applies to HCF if one
500 sheet paper feeder
is installed)
Paper supply in tray 3 is
low.
Add paper to the tray.
Paper Out Tray 2
(applies to HCF if no
500 sheet feeder is
installed)
There is no paper in tray
2.
Add paper to the tray.
Paper Out Tray 3
(applies to HCF if one
500 sheet paper feeder
is installed)
There is no paper in tray
3.
Add paper to the tray.
HCF Lifting The high capacity feeder
is lifting.
Wait until the HCF has
finished lifting completely.
E0 JAM HCF Remove paper There is a jam at the
high capacity feeder.
Remove the paper jam. See
“Clearing a High Capacity
Feeder Paper Jam” on page
8-15.
E5 COVER OPEN Close HCF Cover The HCF cover is open. Close the HCF cover.
LOAD PAPER TRAY2
(applies to HCF if no 500
sheet feeder is installed)
Paper Size/
Paper Type
Tray 2 is empty. Load paper into the tray.