Filter
Top Products
Understanding Printer Messages |
315
016-766 The e-mail exceeds the SMTP server size restriction. Tap Close, or wait
for 60 seconds for the printer to recover. Contact the SMTP server
administrator.
016-767 The e-mail address of the recipient is incorrect. Tap Close, or wait for 60
seconds for the printer to recover. Check e-mail address, and then try
scanning again.
016-768 The e-mail address of the sender is incorrect. Tap Close, or wait for 60
seconds for the printer to recover. Check e-mail address, and then try
scanning again.
016-786 A timeout error occurs when sending or receiving scanned data. Tap
Close, or wait for 60 seconds for the printer to recover. Check if the
Ethernet cable is connected properly. If there is no problem with the
Ethernet cable, contact server administrator.
016-790 Network connection error. IP address is not determined. Tap Close, or
wait for 60 seconds for the printer to recover. Check if the Ethernet cable
is connected properly. If there is no problem with the Ethernet cable,
contact server administrator.
016-799 Tap Close to clear the message and cancel the current print job. Check
the configuration of the printer on the print driver.
016-930 The device is not supported. Remove it from the front USB port.
016-931 The USB hub is not supported. Remove it from the front USB port.
016-985 Tap Close, or wait for 60 seconds for the printer to recover. Retry
scanning by lowering the resolution setting or changing the file format of
the scanned data.
016-986
024-965 Make sure that the size and type specified in the tray settings matches the
size and type of paper loaded in the tray.
024-966
024-969
026-721 Check your USB flash drive:
• If the file size or the number of files exceeds the limit of your USB flash
drive.
• If your USB flash drive is not write-protected.
027-446 Change the IPv6 address to avoid duplication. Turn off the printer, and
then turn it on again.
027-452 Change the IPv4 address to avoid duplication. Turn off the printer, and
then turn it on again.
031-521 SMB server login error. Tap Close, or wait for 60 seconds for the printer
to recover. Check login-able computer with your system administrator.
031-522 SMB server login error. Tap Close, or wait for 60 seconds for the printer
to recover. Check if login name (domain name and user name) and
password are correct.
031-523 Invalid SMB share name. Tap Close, or wait for 60 seconds for the printer
to recover. Check the share name you specified.
031-524 Exceeded the SMB server user account limit. Tap Close, or wait for 60
seconds for the printer to recover. Check the number of users who use
the server at the same time is not exceeding the upper limit.
031-525 SMB destination client permission error. Tap Close, or wait for 60
seconds for the printer to recover. Check if the specified user can read
and write file at the storage location.
031-526 Unable to resolve the SMB server hostname. Tap Close, or wait for 60
seconds for the printer to recover. Check DNS connection, or check if
forwarding destination server is registered with DNS.
Status-Code What you can do