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|Troubleshooting
Copy Problems
Fax Problems
NOTE:
• If Panel Lock Control is set to Enable, you need to enter the four-digit password to enter the
Admin Settings menu.
5 Replace the toner cartridge (Y). See "Replacing the Toner Cartridges."
If the problem persists, proceed to step 6.
6 Replace the toner cartridge (M). See "Replacing the Toner Cartridges."
If the problem persists, proceed to step 7.
7 Replace the toner cartridge (C). See "Replacing the Toner Cartridges."
If the problem persists, contact Dell.
Problem Action
A document loaded in the DADF
cannot be copied.
Make sure that the DADF cover is firmly closed.
Make sure that the release lever is properly positioned.
Vertical blanks or streaks appear on
the output when scanned using the
DADF.
Clean the DADF glass. See "Cleaning the Scanner."
Clean inside the printer by using the cleaning rod. See
"
Cleaning the
LED Print Head.
"
The copy is misaligned or skewed. Before loading the document(s) on the DADF, straighten the edges
of the stack of the document(s).
Load the document correctly, and align the document guides to the
document. See "Loading a Document in the Duplex Automatic
Document Feeder (DADF)."
Problem Action
The printer is not working, there is
no display and the buttons are not
working.
Unplug the power cord and plug it in again.
Make sure that there is power to the electrical receptacle.
No dial tone sounds. Make sure that the phone line is connected properly. See
"Connecting Your Printer to a Telephone Line."
Make sure that the phone socket in the wall is working by plugging
in another phone.
Diagnose the fax connection. See "Fax Line Test."
The numbers stored in the memory
do not dial correctly.
Make sure that the numbers are stored in the memory correctly.
Print a phone book list.
The document does not feed into
the printer.
Make sure that the document is not wrinkled and you are putting it
in correctly. Check that the document is of the right size, not too
thick or thin.
Make sure that the DADF cover is firmly closed.
Problem Action