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|Troubleshooting
Bead-Carry-Out (BCO)
Jagged Characters
6 Replace the drum cartridge and the toner cartridge with a Dell toner.
See "Replacing the Drum Cartridges" and "Replacing the Toner
Cartridges."
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Reports on the Printer Setting Reports tab.
bClick Color Test Page.
If the problem persists, contact Dell.
Problem Action
Bead-Carry-Out (BCO)
occurs.
1 If the printer is installed in a high altitude location, set the altitude of
the location.
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Service Tools on the Printer Maintenance
tab.
NOTE:
• For details about how to start the Tool Box, see "Tool
Box."
bUnder Adjust Altitude, select the value close to the altitude of the
location where the printer is installed.
c Click Reports on the Printer Setting Reports tab.
dClick Color Test Page for verification.
If the problem persists, proceed to step 2.
2 Replace the drum cartridges. See "Replacing the Drum Cartridges."
a Start the Tool Box, and then click Reports on the Printer Setting
Reports tab.
bClick Color Test Page for verification.
If the problem persists, contact Dell.
Problem Action