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Decline in Print Quality
The darkness of the printout is uneven.
•
The transfer charger wire may be dirty. Clean it as described in
Chapter 5.
l If this does not correct the problem, replace the imaging
cartridge as described in Chapter 5.
Irregular areas of missing image appear on the printed page.
l Your paper may be moist or damp. The higher the moisture
content in the paper, the lighter the printed output. Do not
store your paper in a humid or damp environment.
l You may not be using the correct type of paper for your
printer. If the surface of your paper is too rough, printed
characters appear distorted or broken. Smooth, high-quality
copier paper is recommended for best results. See Chapter 4 for
information on choosing paper.
l The transfer charger wire may be dirty. Clean it as described in
Chapter 5.
Completely blank pages are output.
If the TONER LOW warning appears on the display, replace
the imaging cartridge as described in Chapter 5.
The problem may be with your software program or interface
cable. Run a test print or print out a status sheet. If blank
pages continue to print, the problem may be with the printer.
Contact your dealer or a qualified service person.
If the test print does not print properly, the transfer charger
wire may be broken. Turn off the printer and check the wire.
If it is broken, contact your dealer or a qualified service person.
6-36 Troubleshooting