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Chapter 11 System Management
11.1 System Status
ETERNUS Web GUI User’s Guide
Copyright 2013 FUJITSU LIMITED P2X0-1090-10ENZ0
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11.1.4 Remote Support (AIS Connect) for Regions other than Japan
This function displays the setting information for AIS Connect.
The AIS Connect function monitors or controls remotely the ETERNUS DX80 S2/DX90 S2, the ETERNUS DX410
S2/DX440 S2, or the ETERNUS DX8100 S2/DX8700 S2 from a remote server (AIS Connect server).
The following items are displayed in the Main area:
● AIS Connect Environment
• AIS Connect
Whether the AIS Connect function is enabled or disabled is displayed.
When "Country of Installation (Country Code : Country Name)" has been set, the [Open remote service
conditions] link is displayed. Click this item to display the consent form regarding the handling of personal
information.
• Country of Installation (Country Code : Country Name)
The shipment destination (storage system location) is displayed in "Country Code : Country Name" format.
If not specified, "Not Selected" is displayed.
This caution is applied for regions other than EMEA.
REMCS and AIS Connect cannot be used at the same time. AIS Connect function can only be used when
REMCS is not specified or is stopped. When REMCS is used, suspend the REMCS function, and then enable the
AIS Connect function. Refer to "11.2.4.6 Stop/Restart Remote Support" (page 818)
for details.
REMCS can be specified or restarted when the AIS Connect function is disabled. Refer to "11.2.5.1 Setup AIS
Connect Environment" (page 821) for details.
• Click the [ ] icon to update to the latest screen.
• Use CLI to set "Service Contract Responsibility (Country Code : Country Name)". Note that the
"Maintenance Operation" policy is required to set this item.