Filter
Top Products
158 Chapter 8 - Problem Solving and Product Maintenance EN
Faxes are not
printing or are
printing
incorrectly at
the product.
There is no media in the paper input tray.
The Receive to PC option might be
selected, and faxes are being received by
the computer.
Load media. Any faxes received while the
bin is empty are stored in memory and will
print once the bin has been refilled.
Check to see if the computer is receiving
faxes:
1 Click Start, point to Programs, point
to HP LaserJet 3200, point to Tools,
and then click HP LaserJet Device
Configuration.
2 Click the Fax tab, and then click the
Receive tab.
3 Clear the Receive to PC check box if
it is selected, and then click OK.
Faxes are
printing on two
pages instead
of one.
The autoreduction setting may not be set
correctly.
If you want faxes to be reduced to fit on
one page, the autoreduction setting
should be on. If the setting is off, faxes
may print on multiple pages. See
“Changing autoreduction for incoming
faxes” on page 95 to adjust the setting.
Received faxes
are too light or
are printing
only on half of
the page.
The product ran out of toner while printing
a fax.
The product stores up to 10 of the most
recently printed faxes. As soon as
possible, replace the print cartridge and
use the “Reprinting faxes” on page 66
procedure to try to reprint the fax.
Problem Cause Solution