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188 Chapter 8 - Problem Solving and Product Maintenance EN
4 See the “Repeating image” on page 187 solution below.
Toner smear
See also “Loose toner” on page 188.
1 Print a few more pages to see if the problem corrects itself.
2 Try using a different type of paper.
3 Make sure that the environmental specifications for the printer
are maintained (see “Overall specifications” on page 228).
4 Clean the inside of the printer or run a manual cleaning page to
clean the fuser (see “Cleaning the print paper path” on page 211).
5 Replace the toner cartridge.
Loose toner
Loose toner, in this context, is defined as toner that can be rubbed off
the page.
1 If you have observed a rougher texture on one side of your
media, try printing on the smoother side.
2 Make sure that the environmental specifications for the printer
are maintained (see “Overall specifications” on page 228).
3 Make sure that media type and quality meet HP specifications
(see “Selecting print media” on page 23).