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• Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges.
• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause
temporary printing problems.
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP All-in-One.
2. Visit the HP online support Web site at
www.hp.com/support. HP online support is available to
all HP customers. It is the fastest source for up-to-date device information and expert assistance
and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP All-in-One
• Valuable HP All-in-One and troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available when you
register the HP All-in-One
3. Call HP support. Support options and availability vary by device, country/region, and language.
Chapter 5
68 Troubleshooting and support
Troubleshooting and support