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Black Text
2. Look at the black text printed on the page. The type should be sharp and clear.
Example of good black text - the letters are sharp and clear - the printer is operating correctly
Example of bad black text - the letters are smeared.
Solution 7: Clean the ink cartridges
Clean the ink cartridges if you see the following in the diagnostic report:
• Color bars: Color bars are ragged or irregularly streaked or faded; have regular,
white streaks; or are not a uniform color throughout the bar, clean the ink cartridges.
• Large-font text: Letters are smeared or ragged on one end.
For instructions, see
Clean the ink cartridges.
NOTE: Do not clean ink cartridges unnecessarily. Unnecessary cleaning wastes ink
and shortens the life of the ink nozzles.
If the issue persists, continue to the next step.
Solution 8: Align the ink cartridges
Align the ink cartridges if you see the following in the diagnostic report:
• Large-font text: Letters are jagged.
• Alignment pattern: Lines are jagged.
For instructions, see
Align the ink cartridges.
If the issue persists, continue to the next step.
Poor print quality and unexpected printouts 89