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144 Chapter 10 Problem solving ENWW
Understanding MFP messages
MFP messages appear on the control-panel display to relay the normal status of the MFP (such
as Processing Job), or an error condition (such as Close Right Door) that needs attention.
Resolving control panel messages lists messages that require attention, or that might raise
questions. Messages are listed in alphabetical order, with numeric messages at the end of the
list. Not all messages are listed, because some (such as Ready) are self-explanatory.
Note Some MFP messages are affected by the AUTO CONTINUE and CLEARABLE WARNINGS settings in
the CONFIGURE DEVICE menu, System Setup submenu, in the control panel (See System setup
submenu).
Using the MFP help system
This MFP features a help system on the control panel that provides instructions for resolving
most MFP errors. Certain control-panel messages alternate with instructions about accessing
the help system.
Whenever a ? appears in an error message or a message alternates with FOR HELP TOUCH ?,
touch the key to view the help.
To exit the help system, touch .
If a message persists
● Some messages (for example, requests to load a tray or a message that a previous print job
is still in the MFP memory) allow you to touch Continue to print, or to press
STOP to clear the
job and eliminate the message.
● If a message persists after performing all of the recommended actions, contact an
HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/
support/lj9040mfp or www.hp.com/support/lj9050mfp.)