HP (Hewlett-Packard) Q7699AAB2 Printer User Manual


 
ENWW Correcting output quality problems 157
Correcting output quality problems
The first step in correcting output quality problems is to determine if the image defect is present
when copying and printing, or only when copying. If the image defect is present only when
copying, see Cleaning the ADF delivery system.
If the image defect is present only when printing, use the examples in the image defect table to
determine which print quality problem you are experiencing, and then see the corresponding
reference pages to troubleshoot the problem.
Note The following examples depict letter-size paper that has passed through the MFP long-edge first.
(If the paper has passed through the MFP short-edge first, lines and repeating defects will run
vertically rather than horizontally.)
See Light print or
fade
See Specks
See Dropouts
See Lines
See Gray
background
See Toner smear
See Loose
toner
See Repeating
defects