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154 Chapter 10 Problem solving ENWW
30.00.02 SCANNER
I/O FAILURE
CHECK COPY
CONNECT CARD
Make sure that the scanner is unlocked.
Check the cables.
Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
40 EIO x BAD
TRANSMISSION
To continue
touch OK
The connection between the MFP and the EIO card in the specified slot has
been broken.
Touch OK to clear the error message and continue printing.
40 EMBEDDED I/O
BAD TRANSMISSION
To continue
touch OK
The connection with the embedded HP Jetdirect print server has been broken.
Turn the MFP off, and then turn the MFP on.
41.x ERROR
To continue
touch OK
A temporary printing error occurred.
Turn the MFP off, then turn the MFP on.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
41.3 UNEXPECTED
SIZE IN TRAY xx
To use another
tray touch OK
A tray (xx) is loaded with media that is longer or shorter in the feed direction
than the size configured for the tray.
Touch OK to get to TRAY xx SIZE=. Reconfigure the size in a tray so the MFP will
use a tray with the size required for the print job.
If the error does not clear, turn the MFP off, then turn the MFP on.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
49.xxxxx
ERROR
To continue turn
off then on
A critical firmware error has occurred.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
50.x FUSER ERROR A fuser error has occurred.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
51.xy
ERROR
To continue turn
off then on
A temporary printing error has occurred.
Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
Message Explanation or recommended action