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ENWW Understanding MFP messages 145
Resolving control panel messages
Message Explanation or recommended action
Access denied
MENUS LOCKED
Because the control-panel security is active, you cannot open the menus
ACTION NOT
CURRENTLY
AVAILABLE FOR
TRAY X
TRAY SIZE CANNOT
BE ANY SIZE/ANY
CUSTOM
A duplexed document was requested from a tray that is set to Any Size or Any
Custom. Duplexing is not allowed from a tray configured to Any Size or Any
Custom. Select another tray or reconfigure the tray.
ADF Cover Open Close the ADF cover. Follow the instructions in the on screen dialog box.
ADF PAPER JAM A jam has occurred in the ADF.
Follow the instructions in the on screen dialog box.
ADF PICK ERROR
Open the ADF
cover
Make sure that your original contains no more than 30 pages.
Follow the instructions in the on screen dialog box.
ADF SKEW ERROR Make sure that the paper guides are aligned on the sides of the originals, and
that all of the originals are the same size.
Follow the instructions in the on screen dialog box.
Authentication
information is
incorrect.
Please re-enter
information.
A user name or password is incorrect. Type the information again.
Authentication
Required
Authentication has been enabled for this feature or destination. A username
and password are required. Contact your network administrator.
Authentication
required to use
this feature
A user name and password are required. Contact your network administrator.
BAD DUPLEXER
CONNECTION
The duplex printing accessory is not connected correctly to the MFP.
Follow the instructions in the on screen dialog box.
BAD OPTIONAL
TRAY CONNECTION
An optional tray is not connected correctly to the MFP.
Follow the instructions in the on screen dialog box.
BAD TRAY 1
CONNECTION
Tray 1 is not connected correctly to the MFP.
Follow the instructions in the on screen dialog box.
<BINNAME> FULL The specified output bin is full.
Empty the bin to continue printing.