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4.4 Clearing Paper Jams
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4.4.2 General considerations for clearing jams
Bear in mind the following considerations when attempting jam removal:
• If paper jams occur frequently, try using a different type of paper, replace the paper with
paper from another ream, flip the paper stack over, or rotate the paper stack 180
degrees. Selection of paper is fully discussed in Chapter 2 Handling Paper on page 2-1.
The printer may have problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages are reproduced normally after printing is resumed
depends on the location of the paper jam.
Utilizing Online Help Messages
Online help messages are available in the printer’s message display to provide simple
instructions for clearing jams. Press the ( ) key when the paper jam message has appeared.
Then a help message will appear to facilitate jam clearing in the location.
Paper jam
MP Tray
Paper jam
EF
D
Paper is jammed at the MP tray or optional
envelope feeder (if installed).
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Paper jam
Duplexer
E
Paper is jammed inside the rear cover of the
optional duplexer or at the duplexer
drawer.
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Paper jam message Paper jam
location
Description Reference
page
Table 4-7
When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper
are difficult to remove and may be easily overlooked, deterring the jam
recovery.
Caution
?