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3 Close the front door.
4 From the printer control panel, touch Done to clear the message and continue printing.
[x]‑page jam, open tray [x] [24y.xx]
1 Pull out the tray completely.
Note: The message on the printer display determines in which tray the paper jam is located.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 255