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Tray linking does not work
Notes:
• The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action Yes No
Step 1
a Open the trays, and then check if they contain paper of the same size
and type.
• Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Step 2
a From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Contact
customer
support.
Unexpected page breaks occur
Action Yes No
Increase the printing timeout.
a From the home screen, navigate to:
> Settings > General Settings > Timeouts
b Increase the Print Timeout setting, and then touch Submit.
c Resend the print job.
Did the file print correctly?
The problem is solved. Check the original file
for manual page
breaks.
Troubleshooting 286