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Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Depending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Go to step 3. Do one or more of the
following:
• Specify the paper
type and weight
from the tray
settings to match
the paper loaded in
the tray.
• Change the paper
loaded in the tray
to match the paper
type and weight
specified in the tray
settings.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4. The problem is solved.
Troubleshooting 299