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Troubleshooting
The Auto Sheet Feeder
feeds paper at an
incorrect rate.
The weight of the paper
is too great.
Remove all paper from the
Auto Sheet Feeder and use
paper that has a lower
weight. See the optional Auto
Sheet Feeder manual for
recommended paper weights.
Paper is jammed in the
Auto Sheet Feeder.
See “Paper fed from Auto
Sheet Feeder jams at entrance
to printer.” on pag e136.
The forms thickness lever
is set incorrectly for the
type of paper you are
using.
Adjust the forms thickness
lever. See “Setting the forms
thickness lever” on page 44
for more information.
Too much paper loaded. Remove some of the paper.
The Auto Sheet Feeder
places the paper at the
wrong Top-Of-Form
position.
Top-Of-Form is set
incorrectly.
See the optional Auto Sheet
Feeder manual for
information in setting
Top-Of-Form.
The paper is too short. Remove the paper and ensure
that the paper meets the
paper specifications. See the
optional Auto Sheet Feeder
manual for paper
specifications.
Dirty auto sheet feed
rollers.
For help, see “Cleaning the
Auto Sheet Feeder rollers” on
page 143.
Printer problems (continued)
Problem Probable cause Action