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Troubleshooting
Maintenance
This section describes how to remove the ribbon
cartridge and clean the printer.
Removing the ribbon cartridge
1
Turn the printer
Off
.
2
Remove the ribbon access cover.
3
Set the forms thickness lever to position 7.
4
Squeeze the left and right latches on the ribbon
cartridge and lift.
The cartridge unlatches from the printer carrier.
Cleaning the printer
Before you clean the printer:
1
Turn the printer
Off
.
2
Unplug the power cord.
3
Wait until the printhead is cool.
4
Remove the ribbon cartridge.
Cleaning the inside of the printer:
Every few months, use a soft brush and a vacuum to
remove dust, ribbon lint, and pieces of paper. Vacuum
any dust from around the printhead and in the printer
cavity.
Cleaning the cover:
Clean the outside of the printer with a damp cloth and
mild soap. Do not use any spray-type or chemical
cleaners anywhere on your printer. Do not put any
liquids or spray near the air vents. For stubborn ink
stains on the cover, use a commercial mechanic's hand
cleaner.