Lexmark XM3100 Scanner User Manual


 
Troubleshooting
“Understanding the printer messages” on page 259
“Solving printer problems” on page 273
“Solving print problems” on page 280
“Solving copy problems” on page 305
“Solving fax problems” on page 309
“Solving scanner problems” on page 315
“Solving home screen applications problems” on page 320
“Embedded Web Server does not open” on page 320
“Contacting customer support” on page 321
Understanding the printer messages
Cartridge, imaging unit mismatch [41.xy]
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
List of printer and toner cartridge regions
Region number Region
0Global
1 United States, Canada
2 European Economic Area (EEA), Switzerland
3 Asia Pacific, Australia, New Zealand
4 Latin America
5 Africa, Middle East, rest of Europe
9Invalid region
Notes:
The x and y values are the .xy of the error code shown on the printer control panel.
The x and y values must match for printing to continue.
Cartridge low [88.xy]
You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to
clear the message and continue printing.
Troubleshooting 259