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Printouts have irregularities
• The paper you’re using may have absorbed moisture, per-
haps due either to high humidity or water having been
spilled on the paper supply at some point. Toner will not
adhere well to paper at the locations where the paper has
been wet.
Replace the paper with dry paper and try printing again.
Printouts have white and/or black lines
• The toner cartridge or drum cartridge may be defective.
Remove and check the cartridges for damage.
If the problem persists, replace either or both of the car-
tridges as indicated.
• The charger may be dirty.
Your machine normally cleans the charger automatically.
If other solutions fail, please contact your authorized
Muratec dealer or call Muratec Customer Support.
Printouts have toner smudges
• The toner may be unevenly distributed inside the
toner cartridge.
Remove the toner cartridge and shake it a few times to
redistribute the toner inside. If the problem persists, replace
the cartridge.
• The toner cartridge or drum cartridge may be defective.
Remove and check the cartridges for damage. If the problem
persists, replace either or both of the cartridges as indicated.
• If you find smudges on the back of the printouts, the trans-
port roller may be dirty.
Your machine normally cleans the transport roller auto-
matically. If other solutions fail, please contact your
authorized Muratec dealer or call the Muratec Customer
Support Center at (972) 364-3350.
Printouts have white spots
• The charger may be dirty.
Your machine normally cleans the charger automatically.
If other solutions fail, please contact your authorized
Muratec dealer or call the Muratec Customer Support
Center at (972) 364-3350.
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Just in case …
3.5