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8-6 Trouble shooting
Problem Devices to check Check point / Resolution
Unable to import
scanned documents
into applications.
Computer Is “Muratec OB TWAIN Connector” installed?
c Scanned documents cannot be imported into
applications if the “Muratec OB TWAIN Con-
nector” is not installed. Close OfficeBridge
and install “Muratec OB TWAIN Connector”.
Is “Muratec OB TWAIN Connector” set as the
input device?
c In the application, set the input device to
“Muratec OB TWAIN Connector.”
Processed docu-
ments will not be
saved into a docu-
ment list.
Computer Is the size of stored documents exceeding the
memory capacity of your machine?
c Check the remaining memory in the docu-
ment list, and free memory space by deleting
no longer needed documents from the docu
-
ment list.