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Chapter 4
Troubleshooting
Error Messages ...........................................................................................................4-2
Communication Errors ...........................................................................................4-2
Error Messages Displayed on the Screen ..............................................................4-8
Troubleshooting ........................................................................................................4-11
The machine does not operate ..............................................................................4-11
Image Quality Problems .......................................................................................4-12
Cannot Transmit Faxes ........................................................................................4-15
Cannot Receive Faxes ...........................................................................................4-16
Cannot Scan ..........................................................................................................4-16
Cannot Print ..........................................................................................................4-18
Cannot Connect to the Network ...........................................................................4-19
Cannot Install........................................................................................................4-20
OfficeBridge Troubleshooting ...............................................................................4-21
Browser Settings ...................................................................................................4-23
When a Power Failure Occurs ...............................................................................4-26
Main Unit Operation.............................................................................................4-26
Memory Backups ...................................................................................................4-26
Erased Document Notification .............................................................................4-27