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Error Messages 4-5
1
2
3
4
Troubleshooting
Error code Error message Countermeasure
F-Code Rx error. The box does not
exist in the machine.
Check the F-Code box settings on the machine.
Contact the other party to inform them of an
F-Code box which can perform reception, and
request them to transmit the document again.
F-Code Rx error. The F-Code
reception is prohibited.
F-Code Rx error. Cannot access the
F-Code box
F-Code Rx error. the F-Code box is
full.
R.2.3 Confirm the remote fax. If you know who the sending party is, ask them
to transmit the document again. If this error
continues to occur, contact your authorized
Muratec dealer.
R.3.1
R.3.3 Reception was stopped.
R.3.4 Cannot receive at minimum speed.
R.3.6 Some pages were not received
correctly.
R.4.4 Memory overflow.
R.4.1 Inbound document cannot be
received.
If you know who the sending party is, request
them to cut the document and transmit it again.
R.4.2 Confirm the remote fax. If you know who the sending party is, ask them
to transmit the document again. If this error
continues to occur, contact your authorized
Muratec dealer.
R.5.1
R.5.2
R.8.1 Cannot send a fax in SuperG3
mode.
R.8.10
R.8.11
Internet Fax / Scan to E-Mail Communication Errors
Error code Error message Countermeasure
980, 984,
985, 986,
991, 992,
996, 999
Not able to transmit.
Please transmit the message
again.
Transmit the document again.
987, 988,
990, 997
Not able to transmit. Please
confirm setting.
In the mail settings, check whether the
SMTP / POP settings are specified correctly.
989 Not able to transmit. Please
confirm e-mail address.
Check whether the e-mail address specified
for the destination is entered correctly.
994 No reply from the email server. Check the network connection.
995 Not able to transmit. Mail server
cannot be found.
Check the DNS settings.
1002 Not able to transmit. Stopped. The <Stop> key was pressed during
transmission.