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4-10 Error Messages
Message on the display Description / Solution
Paper size error.
Specified paper:
Load paper in Cassette 1(Cassette2,
or bypass tray). To cancel, press
[Cancel].
The paper you specified on the application software is not
loaded.
To print the job, load the paper into cassette or bypass tray.
To cancel the print job, press [Cancel].
Open Front Cover.
Follow instruction A.
The drum charge wire needs cleaning. Open the front cover
and follow the instruction displayed on the screen to clean
the drum charge wire.
Open Front Cover.
Follow instruction A.
Printer not usable.
The printer is not available because the drum charge wire
is dirty. Open the front cover and follow the instruction
displayed on the screen to clean the drum charge wire.
Checkout error.
Lamp error.
The scanner lamp is dim or not operating.
Make repeated copies to help evaporate any internal
moisture. If that doesn’t resolve the problem, contact your
authorized Muratec dealer.
Checkout error.
Mirror cartridge error.
The mirror carriage has become inoperable. Contact your
authorized Muratec dealer.
The toner is almost empty.
Please install a new toner cartridge.
Your machine is almost out of toner.
Please contact your authorized Muratec dealer soon to
purchase a new toner cartridge.
Drum life nearing end.
Please install new drum.
Your drum needs to be replaced soon. Please contact
your authorized Muratec dealer to purchase a new drum
cartridge.
Out of paper.
Please supply paper for reception.
The paper ran out during fax reception. Load paper.
Checkout error: code
Printer malfunctions been detected.
An internal error has occurred. Contact your authorized
Muratec dealer.
Paper size error.
Bypass tray size error, check the
direction and size of the paper.
The paper specified on the application software or printer
driver is not loaded.
Paper size error.
Open the 1st cassette (2nd cassette),
check the direction and size of the
paper.
This file is not supported.
Please check: Decode error
The file you tried to print is an unsupported file.
Memory overflow.
Not enough memory. Processing is
not complete. Please copy again.
The machine run out of memory.
Press [Close] to see the problem (There may be paper jam,
or no paper).
PDF encryption error.
Please check the security setting of
the PDF file.
The file you tried to print is an unsupported file.
Encrypted PDF files are not supported.
This file is not supported.
Please check: Decode error.
The file you tried to print is an unsupported file.