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Error Messages 4-3
1
2
3
4
Troubleshooting
Error code Error message Countermeasure
T.2.2 Confirm the remote fax. Transmit the document again. If this error
continues to occur, contact your authorized
Muratec dealer.
ID check Tx error. ID does not
matched.
Check the settings on the other party's machine.
ID check Tx error. No fax number
stored on remote fax.
Transmission error. Remote fax is
not compatible.
Transmission error. No passcode
stored in remote fax.
Transmission error. Passcode does
not matched.
Polling Tx error. Polling document
is not stored in memory.
Polling Tx error. Remote fax is not
compatible.
Confirm the remote fax. Transmit the document again. If this error
continues to occur, contact your authorized
Muratec dealer.
F-Code Tx error. No F-Code
information in remote machine.
Check the settings on the other party's machine.
F-Code polling Tx error. The
Box does not exist in the remote
machine.
F-Code polling Tx error. Polling
document is not stored in F-Code
box.
The other side performed F-Code
polling reception for secure box.
F-Code Polling Tx error. Cannot
access the F-Code box
T.2.3 Cannot send with minimum speed. Transmit the document again. If this error
continues to occur, contact your authorized
Muratec dealer.
T.3.1 Scanning error. Transmit the document again.
If you transmitted a document longer than 35.4
in. (900 mm), cut the document so that it is
within 35.4 in. (900 mm) and transmit it again.
If the screen “Lamp error. Checkout error” Is
displayed after the error occurs, turn the power
of the machine OFF and then ON again, and
try making a copy. If the screen disappears,
transmit the document again. If the screen does
not disappear, contact your authorized Muratec
dealer.
T.4.1 Confirm the remote fax. Transmit the document again. If this error
continues to occur, contact your authorized
Muratec dealer.