Filter
Top Products
Troubleshooting 4-19
1
2
3
4
Troubleshooting
Status Things to check Countermeasure
Cannot print
correctly
Are the paper size and
orientation settings, etc.
set in the application being
prioritized?
The settings of the application software may
be prioritized, depending on the settings of
the printer driver. Specify the correct settings
in the application software.
Does the machine have
sufficient memory for
printing?
If you are printing multiple sets, first check
whether you can print one set. Set a lower
image resolution. Alternatively, reduce the
size of the data by simplifying the image.
Cannot print PDF
documents correctly
using Muratec MFX-
25xx PDF Direct
Print or operating
from machine control
panel
Is the optional PostScript
Memory attached?
You may print them correctly when the
optional PostScript Memory is attached.
Are the fonts embedded in
the PDF file?
When the characters are garbled, you may
print them correctly by creating a PDF file
with the fonts embedded in the file.
Cannot Connect to the Network
If problems occur when performing operations using a computer, such as using
OfficeBridge, or using the Internet Fax or Scan to Folder functions, check the following
table first.
Status Things to check Countermeasure
Cannot connect to
the network
Is the power cable firmly
inserted?
Check whether it is firmly inserted into the
power socket and power plug.
Is the power switch ON? Turn ON the power switch. For details, refer
to Chapter 1, “Power Switch and Energy Save
Mode” in the User's Guide.
Are the network settings
correct?
Specify the correct network settings in the
machine. For details, refer to “Specifying the
Network Settings”. (See page 2-40.)
Is the LAN cable firmly
inserted?
Check whether the LAN cable is firmly
inserted into the machine and any network
devices (LAN hubs, routers, etc.)
Is the LAN cable or LAN
card damaged?
Check the LAN cable or LAN card. If one of
them is damaged, replace it.
Is the power of any network
accessories (LAN hubs,
routers, etc.) turned ON?
Turn ON the power of any network devices
(LAN hubs, routers, etc.).
Are any network devices
(LAN hubs, routers, etc.)
damaged?
Connect the device to another port, and check
whether it operates properly.
If it does not operate, replace the device.
Are the settings of the
network device correct?
Refer to the instruction manual of the device
to specify the correct network settings in the
machine.
If you replace a device, specify the network
settings again.