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8-2 NEC CSD Information Services
This section contains the following NEC CSD service and support information:
service and support telephone numbers
technical support
product information.
Service Telephone Numbers
The following table lists the telephone numbers for the NEC CSD service and
support functions.
NEC CSD Service and Support Telephone Numbers
Service Telephone Numbers
To contact NEC CSD Technical Support Center (TSC): In the U.S. and Canada, call 1 (800) 632-4525
To order spare parts (Dealers): Call 1 (800) 632-4525
To order spare parts (Customers): In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
To contact Customer Service about service and
contract warranty issues:
Call 1 (800) 632-4525
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download software drivers and the
latest BIOS for ROM flashing:
Call 1 (916) 379-4499
To send technical questions by email: tech-support@neccsd.com
To fax technical questions to customer support: In the U.S., fax 1 (801) 981-3133
To access the NEC CSD website: www.nec-computers.com
To access the NEC CSD FTP site: ftp.neccsdeast.com
Technical Support
The following sections provide information for obtaining technical support from
NEC CSD. With access to a telephone, modem, and/or fax machine, you can use
these services to obtain information on a 24-hour basis.
NEC CSD Website
If you have a modem or a network board and an Internet Service Provider
account, you can access the NEC CSD website. The NEC CSD website contains
service and support information, information about NEC CSD and its products,
an online store, press releases, and reviews.
Look in the Service and Support area for the following:
technical documentation, including Frequently Asked Questions, service
and reference manuals, and warranty information