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104 OKIOFFICE 87 User’s Guide
Your MFP machine disconnected before you could answer a voice
request. You must answer a voice request while the warbling tone is
being emitted. When you hear the warbling tone, press the HOOK/V.
REQUEST key after picking up your handset.
Your MFP machine will not poll a remote fax machine. Call the person
at the remote fax machine and make sure that they have loaded docu-
ments and set their fax machine in polling transmission mode.
Your MFP machine is connected to a PBX and you can not dial out.
You must enter your dial prefix before the telephone number for each
number that you dial or program into your machine. Also, your MFP
machine must be programmed for PBX operation before it will work. See
“Connecting to a PBX” in the Installation section.
You want to answer an external telephone but your MFP machine
always answers first. If you are using an external telephone, change
your MFP machine’s ring response user function setting. See the Pro-
gramming section.
Your received faxes sometimes look distorted. If the document
received is wider or longer than the paper you have loaded into your
paper tray, your MFP machine automatically reduces either the width or
the length of the document to fit on your paper. This type of problem could
also be communication related.
You are constantly receiving unsolicited advertising on your MFP
machine. Try using the closed network function. See “Receiving Faxes”
in the Basic Operations section.
Your MFP machine does not immediately switch to TEL mode when
you make or receive a voice call. Try pressing the Stop key. Your MFP
machine will return to standby mode so that you can converse. This
condition may happen infrequently due to telephone line conditions, or the
type of external telephone used. If this problem happens often, consult
your service representative.