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1 – Introduction
Related Materials
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1.2
Related Materials
Refer to the following manuals for information about switch hardware and
installation.
SANbox 9000 Series Stackable Chassis Switch Installation Guide,
publication number 59229-03.
SANbox 9000 Series Enterprise Fabric Suite 2007 User Guide, publication
number 59230-03.
SANbox 9000 Series Stackable Chassis Switch Command Line Interface
Guide, publication number 59231-03.
1.3
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
Visit the QLogic support Web site listed in Contact Information for the latest
firmware and software updates.
1.3.1
Availability
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
1.3.2
Training
QLogic offers certification training for the technical professional for all QLogic
products. From the training link at www.qlogic.com, you may choose
Electronic-Based Training or schedule an intensive "hands-on" Certification
course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by Email at
tech.training@qlogic.com.