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Diagnostic Utilities
102 StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Diagnostic Utilities
The StreamLine Library Console provides utilities, reports, and monitors to help
diagnose a problem with the library and the attached devices (drives, CAPs, robots, and
elevators).
Reports
The reports from the Library Console provide static information on the library and the
associated devices (for example, drives, robots, elevators, and CAPs), events, and
cartridges.
Permanent reports are predefined and built into the Library Console application. These
reports are useful when you need to access the report utility and quickly select an
existing report template to generate relevant data to view, e-mail, print, or save to a file.
This can help the service representative diagnose a problem remotely. For example, the
service representative might want a summary report of all the cartridges after an audit.
You can quickly access the Reports module and select the Cartridge Summary report
from the Permanent reports folder and display it on screen. FIGURE 6-1 is a sample
report providing a summary of all the cartridges in the library.
The StreamLine Console
cannot locate a cartridge
based on the HLI address
• If the library is in a complex, make sure you have entered the correct LSM
number. See “Working with the Search Utility” on page 106.
• Perform a library audit using the Library Console. See“Performing Audits” on
page 104.
TABLE 6-1 Troubleshooting Table (Continued)
Problem What to do