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96154 • Revision K Preface xxv
Additional Information
Sun Microsystems, Inc. (Sun) offers several methods for you to obtain additional
information.
Sun’s External Web Site
Sun’s external Web site provides marketing, product, event, corporate, and service
information. The external Web site is accessible to anyone with a Web browser and an
Internet connection.
The URL for the Sun external Web site is: http://www.sun.com
Customer Resource Center
The Sun StorageTek product Customer Resource Center (CRC) is a Web site that enables
members to resolve technical issues by searching code fixes and technical
documentation. CRC membership entitles you to other proactive services, such as
HIPER subscriptions, technical tips, answers to frequently asked questions, addenda to
product documentation books, and online product support contact information.
Customers who have a current warranty or a current maintenance service agreement
may apply for membership by clicking on the
Request Password button on the CRC
home page.
The URL for the CRC is http://www.support.storagetek.com.
e-Partners Site
StorageTek’s e-Partners site is a Web site that provides information about products,
services, customer support, upcoming events, training programs, and sales tools to
support StorageTek’s e-Partners. Access to this site, beyond the e-Partners Login page,
is restricted. On the e-Partners Login page, current partners who do not have access can
request a login ID and password and prospective partners can apply to become
StorageTek resellers.
The URL for the e-Partners site is http://members.storagetek.com.