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4.1 DIAGNOSING BASIC PRINTER PROBLEMS
Figure 4-1 shows a diagnostic flow diagram designed to reproduce problems related to
card images and card transports. Two tables follow that offer associated details and
section references.
4-2 980264-001 Rev.B
CHAPTER 4
LOOK FOR:
No Card Feed
Multiple Card Jam
Partial Card Feed
Stall at Cleaning Roller
Stall Past Platen Roller
Stall at Encoder Guides
Diagnosing Basic
Printer Step 1
Turn Powe r On
No
NoYes
Test Car d
Emerges?
Yes
Power
LED Turns
On
LOOK FOR:
No Image
Faint Image
Artifacts
Horizontal Line(s)
Vertical Lines
Sticking Ribbon
Washout
Ribbon Sheared
Image Off Center
CMYK Not Aligned
Abrupt Color Change
Bad Ribbon Sync.
Cycle Power
With Panel
Button Pressed
Check Power,
Fuse, Cord, etc.
Check for Print
Anomalies
Check Card
Transport
Path
➪
Figure 4-1. Problems Duplicated by a Test Print.