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VX1410A & VX1420A IntelliFrame Mainframe Instruction Manual
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Introduction
This manual contains information needed to properly service the IntelliFrame
Mainframe This manual does not support component-level fault isolation and
replacement.
Service Offerings
Tektronix provides service to cover repair under warranty as well as other
services that are designed to meet your specific service needs.
Whether providing warranty repair service or any of the other services listed
below, Tektronix service technicians are well equipped to service the Intelli-
Frame Mainframe. Tektronix technicians train on Tektronix products; they have
access to the latest information on improvements to the IntelliFrame Mainframe
as well as the latest new product upgrades. Services are provided at Tektronix
Services Centers and on-site at your facility, depending on your location.
Tektronix warrants this product for three years from date of purchase. (The
warranty appears behind the title page in this manual.) Tektronix technicians
provide warranty service at most Tektronix service locations worldwide. The
Tektronix product catalog lists all service locations worldwide or you can visit us
on our Customer Services World Center web site at http://www.tek.com/Mea-
surement/Service. See our latest service offerings and contact us by email.
In addition to warranty repair, Tektronix Service offers calibration and other
services which provide cost-effective solutions to your service needs and quality-
standards compliance requirements. Our instruments are supported worldwide by
the leading-edge design, manufacturing, and service resources of Tektronix to
provide the best possible service.
The following services can be tailored to fit your requirements for calibration
and/or repair of the IntelliFrame Mainframe.
Service Options. Tektronix service options can be selected at the time you
purchase your instrument. You select these options to provide the services that
best meet your service needs. These service options are listed on the Tektronix
Service Options page following the Warranty page of this manual.
Service Agreements. If service options are not added to the instrument purchase,
then service agreements are available on an annual basis to provide calibration
services or post-warranty repair coverage for the IntelliFrame Mainframe.
Warranty Repair Service
Calibration and Repair
Service