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TROUBLESHOOTING - 152
WD SHARESPACE
USER MANUAL
5. Continue holding the reset button for about seven seconds until the HDD LEDs
on the front panel light up. After 14 seconds, the HDD LEDs turn amber.
6. Release the reset button by removing the paperclip. The device will automatically
reboot.
The reset operation is complete when the device has rebooted and the LAN
connection lights and HDD LEDs are on. A successful reset results in restoring
the device name, IP address, admin user name, and admin password to factory
default (WDShareSpace, DHCP client, admin and admin).
Note: The default user name and password is admin.
To reset the system to factory default settings:
Performing a factory default reset using the WD ShareSpace’s Network Storage
Manager erases all settings, shares, and data files in the WD ShareSpace. All
information and data is lost. For detailed instructions, see “To restore the device to
factory defaults:” on page 96.
Hardware Diagnostic Testing
This section provides a detailed approach to identifying a hardware problem and
locating its source.
CAUTION! Before disconnecting any peripheral cables from the system, turn off the WD
ShareSpace and any external peripheral devices. Failure to do so can cause permanent damage to
the WD ShareSpace and/or the peripheral device.
1. Turn off the WD ShareSpace and all external peripheral devices.
2. Make sure the power cord is plugged into a properly grounded AC outlet.
3. Turn on the device. If the power indicator on the front panel does not light, see
“Power indicator does not light.” on page 153.