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4-24 DocuTech 128/155/180 HighLight Color Operator Guide
Problem Solving
Binder tape not
positioned correctly
on the top edge of
the output prints
Adjust the binder tape registration using the procedure, "Adjusting
the binder tape registration," in this guide.
Binder tape is too
long or too short on
the bottom edge of
the output prints
Adjust the binder tape length using the procedure entitled "Adjusting
the binder tape registration" in the "Routine maintenance" chapter.
If an adjustment is made to the binder tape length during a job, it will
not take effect until the next job is printed. If it is necessary to adjust
the binder tape length during a job, adjust it using the procedures in
the on-line help.
Loose binder tape
along the spine of
the completed
bound book
This is a symptom of excessive moisture in the tape. Replace the
tape reel with a new reel using the procedure, "Replacing the binder
tape reel," in the "Routine maintenance" chapter.
Refer to the binder tape storage guidelines in this guide.
Repeated tape
feeding problems,
such as binder tape
not unwinding from
the reel
If the binder tape is sticking together, or if there are cosmetic defects
in the bound book, replace the tape reel with a new reel using the
procedure, "Replacing the binder tape reel," in the "Routine
maintenance" chapter.
Refer to the binder tape storage information in this guide.
Refer to the binder cleaning information in this guide.
Refer to information on calling the Customer Support Center in this
guide.
Stitcher fault codes
displayed in the fault
frame
Fault Code P12-218
Fault Code P12-219
Select the [Finishing] button on the Printer Manager window.
Deselect [Stitcher] on the Finishing window and refer to the
procedure, "Calling for assistance," in this guide.
Stitcher A problems. Perform the procedure, "Clearing a stitcher
spool A fault," in this guide.
Stitcher B problems. Refer to information on calling the Customer
Support Center in this guide.
Poor stitch quality or
short stitches
Reliable stitching can be expected with up to 65 sheets of substance
20 (75 g/m2) or 0.28 inch (7 mm) thick sets. Less reliable stitching
can be expected with over 70 sheets of substance 20 (75 g/m2).
Running intermixed stock heavier than substance 20 (75 g/m2) will
reduce the capacity of the stitcher.
To avoid short clinches, use the stitch override only when using a
lightweight paper. Stitch override allows the system to run beyond
the stitching limit. The system will shut down at 125 sheets.
Reduce the stock weight to enable the stitching of more sheets per
set.
Refer to the satisfaction guides in the "Technical information"
chapter.
Table 4-3. Resolving a finisher problem