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Zebra 105SL User’s Guide 79
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Problem Solution
In thermal transfer mode, the ribbon is not
loaded or loaded incorrectly.
Load the ribbon correctly. See “Ribbon Loading” on
page 40.
In thermal transfer mode, the ribbon sensor
is not sensing correctly loaded ribbon.
Perform the media and ribbon sensor calibration (see
page 17).
In direct thermal mode, when ribbon is not
used:
Put the printer in direct thermal mode via the front panel
and remove ribbon (if loaded).
Ensure that the printer driver or software settings are
correctly set (if applicable).
Problem Solution
The media is not loaded or loaded
incorrectly.
Reload the media. Refer to “Roll Media Loading” on
page 29.
The media sensor is not adjusted properly. Check the position of the upper and lower media sensors.
See “Positioning the Media Sensors” on page 10.
The printer is set for non-continuous media,
but continuous media is loaded.
Either load the correct media or set the printer for the
correct media type via the front panel.
Ensure that the printer driver or software settings are
correctly set (if applicable).
Calibrate the printer (see page 17).
The incorrect media sensor is being used.
Via the front panel, check the sensor type to ensure that
the correct one is used for the media loaded. See
page 16. Calibrate the printer (see page 17).
The maximum label length is set shorter
than the label length being used.
Via the front panel, set the label length to a value that is
slightly longer than the length of the label being used.