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Paper path troubleshooting
Jam error messages occur if paper fails to arrive at or clear the paper path sensors in the
allowed time. Dedicated paper sensors detect whether paper is present in the sensor and if
paper is fed normally. When the DC controller detects a jam, it immediately stops the printing
process and displays the appropriate jam message for the sensor that detects the jam. The
location of all paper path sensors is shown in the figure below.
356 Chapter 7 Troubleshooting ENWW