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Appendix D: Troubleshooting
214
• Try a different copy of the software to see if the problem is with
the copy you are using.
• Make sure all cables are installed correctly.
• If other software runs correctly on the system, contact your vendor
about the failing software.
If the problem persists, contact the software vendor's customer service
representative for assistance.
Bootable CD-ROM is not detected
Check the following:
• Is the BIOS set to allow the CD-ROM to be the first bootable
device?
• Are the jumpers on the CD-ROM drive set correctly?
• Are the power and data cables connected properly?
AA G900 ug - EN.book Page 214 Wednesday, September 25, 2002 5:23 PM