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Extracting the customer’s administration and options
20 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express
12. The following message about supported tape drives is displayed:
13. Do one of the following:
● If the tape drive you are using is not supported, press q. Restart the extract process
after installing a supported tape drive.
● If the tape drive you are using is supported, press Enter to continue.
Tip:
Tip: If you want to track the progress of the extract from a different XTERM
window, or from a remote or local terminal, use the following command:
tail -f /var/tmp/new/var/log/cvuelog
14. The extract process next checks the tape and the tape drive to determine if the tape is
defective, write-protected, or not compatible with the tape drive. The following
message is displayed:
15. One of the following occurs:
● If the tape and tape drive are operational, no error messages are displayed and the
extract continues with Step 16.
● If the tape or tape drive are not operational, messages similar to the following are
displayed:
Make sure the tape is not write-protected and is the correct tape for the tape drive.
Try cleaning the tape drive or using a different tape and start over with Step 1.
##### WARNING #####
Only the following tape drives will be supported in CMS R12:
SCSI cartridge tape - 4-8 GB (SLR5)
SCSI 8mm tape - 14 GB
SCSI 4mm or 8mm tape - 20-40 GB
You must use a supported tape drive to continue with the CUE
upgrade.
Please enter (q) to quit, any other key to continue:
Testing tape on /dev/rmt/N..
tar: /dev/rmt/N: Permission denied
Tape test failed!! Could not write and then read a file
from the tape at /dev/rmt/N.
Check the following items for possible problems:
Verify the tape is not write-protected
Verify the correct type of tape is in the tape drive
Verify the tape is not defective
/cvue_extract[982]:TAPETESTFAILED:not found