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Issue 1.0 December 2003 7
Preparing for the upgrade
Before you begin a CUE upgrade, use the following checklist of topics to prepare for the
upgrade:
Topic
Verifying that the customer has prepared their system for an upgrade
on page 8
Required documentation
on page 8
Remote support
on page 8
Trouble escalation
on page 8
Switch compatibility
on page 9
Hardware additions
on page 9
Software considerations
on page 10
Customization issues
on page 10
Disk mirroring
on page 11
Parts list
on page 11
Checking for printer requests and large mail files
on page 12
Checking for ACD 1
on page 13
Checking for a symbolic link between /etc/hosts and /etc/inet/hosts
on page 14