Copying and activating the customer’s administration and options
58 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express
Recovering from failed installation scripts
If an error message is displayed, such as the following, a failure occurred in one of the
installation scripts.
You may be able to recover and continue with the upgrade. Some of the installation scripts
can be skipped during this part of the upgrade. However, any script that is skipped during
this part of the upgrade must be installed later using the standard software installation
procedures found in the CMS software installation document.
The following table lists all of the possible software installation scripts, and explains what to
do if one of them fails during the upgrade. When identifying the installation scripts, be
aware that each script is numbered with a prefix (for example, S04) before the script name.
ERROR[1]: FUNCTION S00install_sql() FAILED at <time stamp>
script /adminsave/init.d/S00install_sql failed
Script name Description How to recover
install_sql ISQL software All of these scripts install optional software or
drivers needed by the customer. You can skip the
script and reinstall the software later. To skip the
script:
1. Enter: cd /adminsave/init.d
2. Enter: mv scriptname /adminsave/ where
scriptname is the name of the script.
3. Enter: cd /cdrom/cdrom0
4. Run the ./cvue_activate command again.
5. Install the software package that you skipped
before you migrate the customer’s data.
After each script is executed, a copy of the script is
automatically moved to the directory
/adminsave/init.d.completed.
install_nts NTS drivers
install_odbcX_X ODBC software
init_visual_vectors Visual Vectors software